ATcon: Electronic Repair Order Analysis (EROA)

Electronic Repair Order Analysis (EROA)

	Version: 4.1.3.18

	Download the ERO Viewer
	Download the EROA Video

Compiling repair order surveys and performing service advisor performance reviews has never been an easy task...until now!

Utilizing the "ATcon Electronic Repair Order Analysis" (EROA) Version 4 you can now do this in minutes as opposed to hours. Using the information contained in your Dealer Management System (DMS), the EROA can sort through and analyze thousands of repair orders in seconds to identify trends and deviations in repair orders. Here are just some of the areas:

Hours per Repair Order
Customer Pay Effective Labor Rate
Customer Pay Average Sales per Repair Order
Desired Maintenance to Repair Ratio
One Line Repair Orders
Menu Closing Percentage
Parts to Labor Ratio
Average Mileage
Average Year

Annual Price: $399.95

Purchase the EROA

Documents and Tutorials

ATcon EROA Support

FAQ - Frequently Asked Questions

Reynolds EROA Queries

System Requirements

What's New in Version 4

"ATcon's Repair Order Analysis is one of the most valuable software tools for service managers I've seen in a long time. Rick Hendrick Dodge used this report over the past few months to raise the customer effective rate without raising our door rate."

Mark Hargreaves
Rick Hendrick Dodge
Charleston, SC

Screen Shots:


Analysis Overview Report (click for larger image)	Analysis Summary Report (click for larger image)

EROA System Requirements:

Operating System	Windows Vista or Windows XP
CPU	Intel or AMD 800 MHz or faster
RAM	128 MB's (256 MB's is recommended)
Disk Space	50 MB's
Dealer Management System (DMS)	ADP Reynolds and Reynolds EDS Automate DDS Lightwave Karmack