P-107 Service Advisor Training Manual

Item #: P-107
Quantity: Each

More than 200 pages of discussion, exercises and illustrations presented in an easy and entertaining format. Newly redesigned to meet the needs of today's service sales professionals. A training and developmental tool sure to advance the all-around skills of your service advisors!

Explore the fundamentals and nuances of various methods of communication, ways to achieve customer satisfaction and the process of building better salespeople thru the 5-step "Road to a Sale".

Take our multi-step exercise to identify time wasters and develop time management strategies and browse more than 60 sample written policies and procedures - it's all part of the new ATcon Service Advisor Training Manual!